Contact information

📞 Contact Us

We’re here to help you.
If you have any questions about orders, shipping, returns, or general enquiries, feel free to reach out to us using the details below.

🏢 Business Information

• Brand Name: LUMA
• Registered Business Name: CHIRU ENTERPRISE
• Country: India

 

📍 Business Address

#122, 2nd Cross, 3rd Main, Nagappa Block, Srirampuram, Bengaluru - 560021

☎️ Customer Support

• WhatsApp: +91 9632251130

• Email: thelumaonline@gmail.com

Support Hours:

🕙 Monday to Saturday — 10:00 AM to 7:00 PM (IST)

We aim to respond to all queries within 24 working hours.

(For faster assistance, please contact us on WhatsApp and share your Order ID.)

 

📌 Important Note

• Orders are dispatched only after confirmation via WhatsApp or call

• Support is unavailable on Sundays and public holidays