Contact information


πŸ“ž Contact Us

We’re here to help you.
If you have any questions about orders, shipping, returns, or general enquiries, feel free to reach out to us using the details below.


🏒 Business Information

β€’ Brand Name: LUMA
β€’ Registered Business Name: CHIRU ENTERPRISE
β€’ Country: India

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πŸ“ Business Address

#122, 2nd Cross, 3rd Main, Nagappa Block, Srirampuram, Bengaluru - 560021


☎️ Customer Support

β€’ WhatsApp: +91 9632251130

β€’ Email: thelumaonline@gmail.com

Support Hours:

πŸ•™ Monday to Saturday β€” 10:00 AM to 7:00 PM (IST)

We aim to respond to all queries within 24 working hours.

(For faster assistance, please contact us on WhatsApp and share your Order ID.)

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πŸ“Œ Important Note

β€’ Orders are dispatched only after confirmation via WhatsApp or call

β€’ Support is unavailable on Sundays and public holidays